FAQ

YOUR QUESTIONS ANSWERED

Frequently asked questions

General FAQs

Where does childcare take place?

We typically set up a dedicated “Little Lounge” in a private room or quiet area near your event space. If a separate room isn’t available, we can work with you to find a safe and appropriate setup.

What activities do you offer?

From crafts, books, and games to imaginative play and age-appropriate movies, we curate our activities based on your event and the age of the children.

Are your childcare providers background checked and trained?

Absolutely. All of our caregivers are experienced in working with children, background-checked, and trained in CPR/ first aid. Your guests' little ones are in safe hands.

Do you provide snacks or meals?

Light snacks and drinks can be provided upon request (must be purchased as an add on). We're happy to accommodate allergies and dietary needs with advance notice. You can also provide your own food and we'll handle the rest.

Do you offer custom packages?

Yes! We offer 4-, 6-, and 8-hour packages with customizable add-ons, such as additional children, activity upgrades, and themed experiences. We're happy to work with you to fit your needs and budget.

What happens if a child gets upset or needs their parent?

We keep a parent contact sheet on hand and use gentle strategies to comfort children. If needed, we'll discreetly contact the parent or designated guardian to ensure the child's needs are met.

Why does each base package only include 5 children?

Smaller ratios help us manage group dynamics, respond to individual needs, and keep things running smoothly so you can enjoy your event worry-free. Additional children can always be added for a fee.